Zoom: How To Make Your Next Call A Successful One

Although the daily usage of technology in this day and age is ever-increasing, there are many who aren’t too familiar with the world of tech. Whether your handling business matters or catching up with a loved from a distance, you’ve probably had a few video calls already but with a few extra tips, you can make your Zoom call a great one! 

What is Zoom?

Although the daily usage of technology in this day and age is ever-increasing, there are many who aren’t too familiar with the world of tech. Whether your handling business matters or catching up with a loved from a distance, you’ve probably had a few video calls already but with a few extra tips, you can make your Zoom call a great one! 

Test Drive

Typically, you wouldn’t purchase a car without test driving it. This testing period allows you to evaluate if the vehicle is a good fit and most importantly, it gives you an opportunity to see if everything is running smoothly. Before you zoom off into your next video call, you might want to run a few tests. 

 Sometimes, things are best learned through trial and error. But when there’s an important call on the line, you might want to avoid the error as best as you can. One way to do this is but checking the functionality of your camera or microphone before your meeting. If you are using a laptop or desktop computer this can be done after downloading and running the application. Take the following steps after startup: 

Sign in to your account

Click the grey gear in the upper-right corner to access your settings.

Select video

On this screen, you will be able to determine whether or not your camera is compatible with the application, if you’d like a mirrored display, be put in the spotlight while speaking during a meeting, or even touch-up your appearance during the call.

As for audio, your camera should suffice, but if you would like to use a microphone during your call you can test both your mic and speakers on the audio tab.

Silence is Golden

There is nothing like sitting in a meeting and hearing one of your co-worker who works remotely, get startled by a mouse while your manager is giving a presentation. Yeah, that’s a true story. Don’t let it be your story.

You’re expected to be an active participant in your call, but with the spotlight feature mentioned before, subtle noises or outbursts can cause you to take center stage at the wrong time. Muting your mic while others are speaking is one way you can prevent this from happening. Simply click the Mute button to disable your microphone. If a red line appears over the microphone icon, you have successfully muted your microphone.

During your call, there will be a bar present beneath your video. On the bar there will be several options: 

    • Mute
    • Stop Video 
    • Security– Allows the host or co-host to enable/disable features to minimize disruption
      • Lock Meeting – Prevents new members from joining an ongoing meeting
      • Enable Waiting Room – A designated area for participants to wait for the meeting to begin.
      • Allow participants to: Share their screen, chat, rename themselves in the participant’s tab, and annotate on shared content. 
      • Remove Participants – Allow the removal of participants who cannot automatically rejoin unless Allow Removed Participant to Rejoin is enabled in your Meeting Settings. 
      • Report – Allow you to report users to Zoom’s Trust and Safety team. You will be able to attach proof and a detailed account of the incident in the report. 
  • Manage Participants
  • Chat
  • Share Screen
  • Record
  • Reactions 

Have Fun

This next tip depends on your company, but one cool feature that Zoom has is it’s virtual background capabilities. A green screen isn’t required for this feature, but if you don’t select the proper color that you’d like the app to pick up during background replacement, it might remove some features of your face which would make for a very interesting (yet disturbing) conference call. If your company is okay with you participating from a virtual beach or forest, using the virtual background feature is a great way to a bit of personality to the conference. 

Before you go, here’s a quick recap and a few troubleshooting steps:

  • If you are using headphones or wireless headphones, make sure that the correct audio source is selected. Sometimes the audio problem your experiencing can be due to an improper connection.

  • To be in a meeting, you must have the application downloaded. We recommend downloading the app, and testing that it launches well before your meeting time to avoid problems.

  • Did you already download it weeks ago? Make sure your app is up to date. Running an older version could prohibit opening the meeting altogether.

  • If you can, plan ahead to avoid any background noise such as fans, air conditioning, washing machines or cooking. These noises can easily be picked up by your microphone.

  • Have a charger nearby or be fully charged. You wouldn’t be the first to drop out of a meeting and miss crucial information from a battery drained device, but try to avoid it!

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